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aaronkelly002's avatar
aaronkelly002
Frequent Visitor
9 years ago
Solved

Telerik support

Hi    Just trying to evaluate test complete. But when I try to select individual elements in a webpage it will only select the entire page. The webpage is coded using Telerik. Is there anyway to...
  • sanjay0288's avatar
    sanjay0288
    9 years ago

    Hi,

      Do you have the required plugin installed "Telerik Web Control Support plugin." Also can you provide the following details

     

    1. Screenshot of the Properties & Methods available for the web page in advanced view mode.

    2. The technology the webpage is developed is it Silverlight / ASP.Net/ CEF based.

     

    Incase of a Silverlight based application please make sure the xap file is compiled using the testComplete tcAgPatcher.exe .

     

    https://support.smartbear.com/testcomplete/docs/app-testing/web/silverlight/preparing-applications.html

     

sanjay0288's avatar
sanjay0288
Frequent Contributor
9 years ago

Hi,

  Do you have the required plugin installed "Telerik Web Control Support plugin." Also can you provide the following details

 

1. Screenshot of the Properties & Methods available for the web page in advanced view mode.

2. The technology the webpage is developed is it Silverlight / ASP.Net/ CEF based.

 

Incase of a Silverlight based application please make sure the xap file is compiled using the testComplete tcAgPatcher.exe .

 

https://support.smartbear.com/testcomplete/docs/app-testing/web/silverlight/preparing-applications.html