Forum Discussion

mortenb123's avatar
mortenb123
Contributor
5 years ago

TC player just hangs after update to win10 2004 and TC14.60

Hi I've been running win10 2004 for some time on TC 14.50, but just after I updated to TC14.60 the player started to freeze. It doesn't stop at the same places, but the player stops and hangs fore...
Freeze
tc14.60
win10 2004
mortenb123's avatar
mortenb123
Contributor

That is the problem is is just a freeze, but it is only on the TC processes. It is probably waiting for some internal resources. I've cleaned up all temp-space and removed all programs not needed.

I believe it is just more resources needed for each upgrade.

 

 

sonya_m's avatar
sonya_m
SmartBear Alumni (Retired)
5 years ago

Thank you for the reply Wamboo!

 

mortenb123 , are you still experiencing this? Please take a look at the list of system requirements to make sure your machine has enough power to work with the tool:

https://support.smartbear.com/testcomplete/docs/general-info/system-requirements.html

 

If it supposed to be working fine, please raise a Support Ticket. Our Customer Care team will need to look closer into this.