TC 9.30 after installing TC9.30 error when trying to open TC 'RUN.DLL there was a problem starting C:\Program The specified module could not be found

Hi All,



I hadn't posted back to site (did via email back to Tanya) that I was able to find a solution to this issue after installation.



As the error suggested a 'registry' issue

i unistalled TC9.30

Did a search thru registry for any references of smartbear/testcomplete

removed 'smartbear' from program files

removed smart bear from 'common folder' in the user profile

NB i also had an corrupted user profile in my system, so removed that to, as that seemed to have some cross linkes with registry entries

after this, i then did a clean install to c:\TC9 to bypass any problems with c"\program files. after all of this, was able to open TC9.30 without issue/errors. Hope this helps