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kelvin_newton's avatar
kelvin_newton
New Contributor
13 years ago

TC 9.30 after installing TC9.30 error when trying to open TC 'RUN.DLL there was a problem starting C:\Program The specified module could not be found

Hi Guys, Ran into an issue after installing TC9.30 on WIn8 64bit  Was on TC9.20 node license, ran update, after install, did not update to TC9.30? Uninstalled TC9.20 Ran new instal...
TanyaYatskovska's avatar
TanyaYatskovska
Icon for Alumni rankAlumni
13 years ago

Hi Kelvin,


 


Does reinstalling TestComplete help?


If you face the same error, please follow the steps below to help us investigate the issue:


1. Make sure that TestComplete isn't launched.


2. Run the Report Generator tool located in <TestComplete>\Bin\ReportGenerator.exe.


3. Select the Launch/attach to TestComplete option.


4. Reproduce the problem.


5. Click the "Generate..." button in the Report Generator tool and save the report to a local folder.


 


Send the report to our Support team.