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MGC's avatar
MGC
Occasional Contributor
6 years ago

TC 14.20.2175.7, google 78.0.3904.97. Typing in TC desktop, extra character drops onto screen

Use TC 14.20.2175.7, google 78.0.3904.97. vSphere Client   Typing in TC desktop, the acute character keeps dropping into my workspace, where i'm typing the script out.   Acute character, also k...
  • MGC's avatar
    MGC
    6 years ago

    thank you, i'll keep it in mind.

    the problem disappeared.  i didn't change anything.  it's just gone.  we have auto updates of patches.  i can't say i've seen any patches come across in the past few days.  

     

    bizarre.

    thank you for your time.  :)

tristaanogre's avatar
tristaanogre
Esteemed Contributor

Technically speaking, TC only enters keystrokes that are part of a Keys method call or SetText.  You can confirm what is actually being transmitted by looking for "Event" methods in your test log corresponding to the keystrokes.

MGC's avatar
MGC
Occasional Contributor
6 years ago

This is not happening when i run TC.  it happens as i'm looking at the script.

The ` character drops, shows up in red.

 

See attached.  It's like an echo.

the only warning i have that it dropped this character again is the script won't run and i have to go looking for the TC error red dot with white x in it.    And sure enough the character is there again.

 

thank you!

  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor
    6 years ago

    My guess is that it's something with your VSphere Client.  I've seen similar things before, not exactly the same, but similar. Can you connect to the same machine via RDP and replicate?

    • MGC's avatar
      MGC
      Occasional Contributor
      6 years ago

      trying to get IT to allow this now.

      sent the request yesterday, still await reply

    • MGC's avatar
      MGC
      Occasional Contributor
      6 years ago

      not a problem in remote desktop.  

      i'll try a new keyboard.  and from there look at the client app.

       

      thank you.

    • MGC's avatar
      MGC
      Occasional Contributor
      6 years ago

      do you know how it was resolved in other situations where it was VSphere client though?

       

      thank you!

      • tristaanogre's avatar
        tristaanogre
        Esteemed Contributor
        6 years ago

        I don't recall clearly, no.  I think it has something to do with settings in the keyboard drivers or something in how the keystrokes were being sent to the client.  sorry that I don't have any further information.