Forum Discussion

Lance_101's avatar
Lance_101
Occasional Contributor
5 years ago

SendMail Not Working When Sending Multiple Attachments

Hello, we're having trouble using the builtin function SendMail when sending more than one attachment. It works fine if we simply call the function and pass in our arguments. But when we call the fun...
  • JuliaBernikova's avatar
    JuliaBernikova
    5 years ago

    Hi Lance,

     

    The CDO object is indeed no longer actively maintained by Microsoft, but you can still use it for sending emails (the schema still works even though its URL cannot be opened in a browser). Besides, using CDO allows you to specify the SMTP server port and use SSL for SMTP connections.

     

    As for the original issue with multiple attachments, it looks like the issue was with the parameter type. The SendEmail method expects each string to be passed individually, but instead, an entire array of strings was passed in a single parameter. At the same time, SendEmail always uses port 25 and doesn't allow using SSL, so it looks like using CDO will be a more appropriate solution.

     

tristaanogre's avatar
tristaanogre
Esteemed Contributor

JavaScript uses the backslash as an "escape" character.  So, it could be that it's seeing the filenames incorrectly due to the backslash characters not being properly parsed.

Lance_101's avatar
Lance_101
Occasional Contributor
5 years ago

Thanks for the suggestion. I used the vbscript Replace function to replace \ with \\ but got the same result. Looking at the SmartBear documentation I ran across a section on using CDO that looks promising. I think I'll give that a try.

  • sonya_m's avatar
    sonya_m
    SmartBear Alumni (Retired)
    5 years ago

    Thank you tristaanogre!

     

    Hi Lance_101 , did you find a solution for this? Please let us know if you still need help from the Community.

     

     

    • Lance_101's avatar
      Lance_101
      Occasional Contributor
      5 years ago

      After taking a closer look at CDO it looks like it's been deprecated. The SmartBear documentation page provided a link to further documentation, when you follow that it takes you to a page dated 8/19/2015 that begins by stating: 'This content is no longer actively maintained. It is provided as is, for anyone who may still be using these technologies, with no warranties or claims of accuracy with regard to the most recent product version or service release.' The example code provided by SmartBear contains a URL that's used to setup config parameters, when you follow that you get a 404 error. So I ended up adding a Select/Case statement to the wrapper function that's calling SendMail that can handle up to 6 attachments. Not very elegant but it works. But in speaking with our Infrastructure group it looks like we may not be able to use SendMail after all as there is no option for configuring a port number or to invoke an encryption method, which it appears we will need to do in order to comply with forthcoming company email standards. Can you tell me if there's any way to specify a port number? If not, can you tell me what port number SendMail uses? Also, is there a way to implement some kind of encryption such as SSL or TLS?

      • JuliaBernikova's avatar
        JuliaBernikova
        SmartBear Alumni (Retired)
        5 years ago

        Hi Lance,

         

        The CDO object is indeed no longer actively maintained by Microsoft, but you can still use it for sending emails (the schema still works even though its URL cannot be opened in a browser). Besides, using CDO allows you to specify the SMTP server port and use SSL for SMTP connections.

         

        As for the original issue with multiple attachments, it looks like the issue was with the parameter type. The SendEmail method expects each string to be passed individually, but instead, an entire array of strings was passed in a single parameter. At the same time, SendEmail always uses port 25 and doesn't allow using SSL, so it looks like using CDO will be a more appropriate solution.