Forum Discussion

wmtan01's avatar
wmtan01
Contributor
4 years ago

Running in RDP - Chrome/Edge Chromium not performing actions

 Hi,   I've noticed that the UI does not update on some of our test cases even though the test script says that it should do something. For example the following KWT should type in a message and hi...
  • sonya_m's avatar
    sonya_m
    4 years ago

    As far as understand from support ticket 00468274, restarted environments helped get rid of this issue. Feel free to update this thread if you encounter the issue again wmtan01 

wmtan01's avatar
wmtan01
Contributor

I actually had some time this morning to debug this further. It seem TestComplete thinks the controls are a little bit higher in the page. When I added some click actions, I could see the cursor moving and I guess clicking things though that is not where the controls actually are.

 

I opened a ticket with SmartBear and it seems the issue might be because of the machine resources preventing Chrome/Edge from performing the Front End stuff basically the browser is in a frozen state. I did try reducing the open applications on the running machine and it seems to have solved it. I'm just worried now that the resource requirement for our tests to work seem to be higher than before, or possibly TestComplete might be consuming more.

sonya_m's avatar
sonya_m
SmartBear Alumni (Retired)
4 years ago

As far as understand from support ticket 00468274, restarted environments helped get rid of this issue. Feel free to update this thread if you encounter the issue again wmtan01