A system with a none-locked license has physically died; I need to remove the license, but all references I have seen refer to physical access being required.
How do I remove the old license without physical access?
Hi,
This is the link I was talking about. Didn't it help?
Hi,
Alternatively, you may log into your customer portal page (my.smartbear.com), open the page for TestComplete and there on the right (IIRC) should be the link that makes it possible to invalidate the current license and renew it.
I had already tried that. I can get info about WHERE it is installed, but there is no delete/remove action available.
I have not attempted the other proposed solution.
Hi,
This is the link I was talking about. Didn't it help?
