Forum Discussion

whuang's avatar
whuang
Regular Contributor
4 years ago
Solved

Remote desktop session got locked up after certain time

Hi there,

 

I have a test set which has a lot of test cases. I launched the test set from QAComplete, but from the screenshots in the run history reports I see half of the test cases were failed because of remote desktop were locked. Is there any settings I need to configure to keep the remote session always unlocked? I have a script to keep the remote session active all the time if I run the test set directly from TestComplete, but how can I keep the remote session active through QAComplete?

 

Thanks in advance!

  • Desktops getting locked are usually either a local setting on the desktop for timing out on inactivity or in a network security group policy.  You should probably check, first, with your network/security adminsitrators to determine if there is a group policy and, if so, if it can be turned off for your automation environment.

2 Replies

  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor

    Desktops getting locked are usually either a local setting on the desktop for timing out on inactivity or in a network security group policy.  You should probably check, first, with your network/security adminsitrators to determine if there is a group policy and, if so, if it can be turned off for your automation environment.

    • sonya_m's avatar
      sonya_m
      SmartBear Alumni (Retired)

      Thank you tristaanogre!

       

      whuang does this help?