Forum Discussion

chamilton's avatar
chamilton
Occasional Contributor
9 years ago

TC is advising that my application is not instrumented. But the developers have instrumented.

I am attempting to test an application, the problem is that everytime I load it. It will advise that the application is not instrumented. The developer utilized the documentation available, and was a...
baxatob's avatar
baxatob
Community Hero

Possibly it is a bug in 11.30 version. I have faced the same trouble with iOS application. TC support team are already aware of this and preparing a patch. As a workaround you can try to downgrade to 11.20

chamilton's avatar
chamilton
Occasional Contributor
9 years ago

Thank you very much. How would I go about downgrading?

 

I will downgrade and get back to you all with a response. When talking with their customer support they advised they have had no problems. 

  • chamilton's avatar
    chamilton
    Occasional Contributor
    9 years ago

    I downgraded to 11.20 and was able to upload the build without any error.

     

    It appears to be a problem with 11.30.

     

    When i uploaded the most recent build today. Same symptoms as before. I have opened a support ticket. Am I the only one who has problems communicating with support team? Their turn around time is approximately 24 hours. With no resolution.  

    • TanyaYatskovska's avatar
      TanyaYatskovska
      SmartBear Alumni (Retired)
      9 years ago

      Hi Chamilton,

       

      I see that this issue was resolved with the Support Team. Let me post the solution here so that other can see it:

      Our R&D team investigated your Android app and found a cause of the issue. You have the MultiDex Android app which cannot be instrumented in TestComplete. That's why, you're using our module to build the instrumented version of your app. You added our library, but, you didn't call it in the Application class. So, you need to add a call of our library in the OnCreate method in the Lcom/harristeeter/htmobile/application/HTApplicatio class as it's described in the corresponding help topic:
      https://support.smartbear.com/viewarticle/68053/

       

      • AlexKaras's avatar
        AlexKaras
        Champion Level 3
        9 years ago

        TanyaYatskovska

        Hi Tanya,

         

        > You have the MultiDex Android app which cannot be instrumented in TestComplete. That's why, you're using our module to build the instrumented version of your app.

         

        Could you please clarify this? Does it mean that ther is a special module provided by TestComplete which must be used for MultiDex applications? If my understanding is correct, will this module be included in the future versions of TestComplete or available by request?