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samantha_chin's avatar
samantha_chin
Occasional Contributor
9 years ago

Not able to record button click for Confirmation dialog in Edge

Hi,   I tried to search on this forum on the Edge dialog popup and seems like many complaining that it is not working. I would like to understand whether is there any workaround to get Yes or Cance...
TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)

Hi Samantha_chin,

 

TestComplete doesn’t recognize Edge as a browser on your computer for some reason. Take a look at the children of the Sys object in the tree you posted – you have the Process object instead of Browser (as in my image).

 

So, first of all, we need to make TestComplete recognize the browser correctly. Please make sure that the Tools | Options | Engines | General | Enable support for Windows Store application testing option is enabled. Please read this article for more information:https://support.smartbear.com/viewarticle/77787/

 

Also, to test Edge, TestComplete must be installed into a subfolder of the <Program Files> folder (or <Program Files (x86)> on 64-bit operating systems). If the product isn’t installed in that folder, you would need to reinstall TestComplete.

 

Let us know your results.

samantha_chin's avatar
samantha_chin
Occasional Contributor
9 years ago

Hi Tanya,

 

I have set the options accordingly and it still show Process instead Browser. I'm using Windows 10 Pro and Edge 25.10586.0.0

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    9 years ago

    Hi Samantha_chin,

     

    Sad to hear this. I’ve heard about some issues with the correct Edge recognition after installing one of the latest Windows 10 updates. Perhaps, this is what happened on your computer. Our TestComplete Customer Care Team can provide you with a patch that should solve the issue. Please contact them here and let us know if it helps.