Forum Discussion

Dan1's avatar
Dan1
Occasional Contributor
8 years ago

Problems with recognizing objects on page, TestComplete 12, 64-bit, IE11

Hi -    We have recently installed TestComplete 12 trial version on a Windows 7 64bit PC with IE11. We are experiencing the following symptoms:   When clicking on a HTML object(text boxes), TestC...
  • kevin_kapell's avatar
    kevin_kapell
    Frequent Contributor
    8 years ago

    We have had to switch to other browsers because on some pages the object spy no longer will recognize that there are any objects below the main page. It is odd because it does not happen on all pages. I have a support ticket in.

    • tristaanogre's avatar
      tristaanogre
      Esteemed Contributor
      8 years ago

      FYI, I'm running a Windows 7 64-bit, IE 11 environment with TestComplete 12.20 without issue.  So, generally speaking, there's nothing wrong with the environment and Test Complete.

      Here's the run command for running the browser via keyword test that we're using.  Again, no issues. 

       

      So... again, back to my earlier post... have you made the necessary setting changes in your IE configuration?

      Also, have you tried running TestComplete as an administrator and seeing if that corrects things?


      • Dan1's avatar
        Dan1
        Occasional Contributor
        8 years ago

        Thanks for your response tristaanogre

         

        I have followed the IE set up page you posted. The only thing I couldn't change is the "Enable Protected Mode" setting (due to business IT restrictions on my computer). I didn't think this would be a problem as we had this setting enabled on a different computer (Windows 7 32bit, IE11) and had no problems, we were also using TC version 12.10 Build 602 on the 32bit PC, and the 64bit PC I am using now is TC 12.20.

        I have tried running TC and IE in administrator mode.

         

        Thanks,

        Dan.