Outlook 365 automation

It has been my experience that automating Microsoft apps or any apps that were not built by your team is a challenge.  Have you looked into the settings in Tools\...Project Properties\Open Applications\MSAA?

https://support.smartbear.com/testcomplete/docs/reference/test-objects/controls/desktop/msaa/index.html

There are quite a few advanced settings in 'Open Applications' as well as 'Object Mapping' you may find useful.  I can't speak to your specific situation but I have used MSAA to expose controls buried in Microsoft tree objects that were otherwise not accessible (or just flakey in automation).

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Good luck!

Thanks for the lead, i will check it out!

Are you actually testing Outlook 365? I don't understand the purpose of using TestComplete to automate Outlook 365!?

Hmm... all that you need is to send an email from Outlook or there is more attached to the test? There is an example for this at:

https://support.smartbear.com/testcomplete/docs/scripting/sending-email-from-scripts.html?sbsearch=Sending%20emails

Also, check related info:

https://support.smartbear.com/testcomplete/docs/reference/program-objects/builtin/sendmail.html

Maybe research for another approach than getting too deep into Outlook- sent email using another solution? move emails in folders in separate step not using Outlook?

It sounds like his tested application is performing this action and what is needed is to perform this in automation within the tested app.

 I need to automate a process where my main application opens Outlook, creates an email, fills out some fields, and sends out the email. 

I am not trying to test Outlook independently.  I am testing an application, which in turn uses Outlook to create an email.  This entire of process of email creation from my application is what I would like to have automated.  Sorry for not being clear.