Hi Savitri,
Please follow the steps below to help us investigate the problem:
1. Download AQtime Standard, which is our free profiling tool, from our web site:
AQtime Standard2. Install the tool.
3. Start AQtime with the -NotOpenApp command line argument. For example, you can use the following command line:
"c:\Program Files\Automated QA\AQtime 7\Bin\AQtime.exe" -NotOpenApp
4. Select the 'File | New Project From Module...' main menu item.
5. In the Open File dialog, select the TestComplete's executable file and click Open.
6. Take a look at the AQtime toolbar - there is a combo box. Open it and select the "Tracing | Exception Trace Profiler" item.
7. Select the "Options | Options..." main menu command - the Options dialog will appear.
8. Set the "Profiling Time | Event View | General | Exceptions | Depth shown" setting to 100 and click OK.
9. Start TestComplete via selecting "Run | Run" in AQtime's main menu.
10. Reproduce the problem.
11. After the problem occurs, right-click somewhere within the Event View panel (it is opened by default at the bottom of AQtime's window) and select the 'Save All...' item.
12. Save the panel's contents to an HTML file and send me the file via our Contact Support form:
http://smartbear.com/support/message/?prod=TestCompleteThanks in advance.
