Forum Discussion

govind_wairya's avatar
govind_wairya
Occasional Contributor
14 years ago

Object Spy problem

Dear all


We are using trail version of  testcomplete 8 on windows 7(32 bit).Our
problem is that some time  when we click
on “Select Object With Curser” button and move mouse pointer over the desired
object on the screen(ex.Link, Button and Table etc) then selection control
remains on the “Window("MozillaWindowClass", "", 1)” and
does not comes over any page object and some time it works fine.


There is another issue with “Object Browser” panel that
panel does not contains any page object however page is open on the browser.


We are sending two screens shots please find an attachment.


Thanks


Govind

  • AlexeyKolosov's avatar
    AlexeyKolosov
    Staff
    14 years ago

    Hi Govind,





    To perform web testing with Firefox, the "Web Testing", "Firefox Support" and "Web Checkpoints" plug-ins should be installed (see the Web Testing - Required Plug-Ins help topic). Please make sure that the plug-ins are installed.





    If they are, please give us some additional information:





    1. Do you face the issue when trying to access the object in Internet Explorer?

    2. Can you reproduce the behavior with any page or only with the exact one? For example, you can try recording a simple test with the google.com page. Providing us with access to your page would be of great help too.


  • govind_wairya's avatar
    govind_wairya
    Occasional Contributor
    14 years ago

    Hi Allen



    Thanks for your concern!!!



    I am facing this problem on both the browser i.e IE and Firefox and i have
    mention in my previous post that some time it (Object Spy) works fine so
    how  it can work without "Plug-Ins".





    Thanks

    Viqar Naqvi

  • govind_wairya's avatar
    govind_wairya
    Occasional Contributor
    14 years ago

    Hi Allen



    In continuation of my above posts.


     I could not find
    “tcOpenApps2.pls “plug-in in the “TestComplete8>\Bin\Extensions”
    directory, so I could not install that plug-in.


    So please tell me from where I can get that plug-in?





    Thanks

    Viqar Naqvi

  • govind_wairya's avatar
    govind_wairya
    Occasional Contributor
    14 years ago
    Hi Alex,

    How can i check for Enterprise or Standard TestComplete edition?



    Thanks

    Viqar
  • AlexeyKolosov's avatar
    AlexeyKolosov
    Staff
    14 years ago

    Hi Viqar,





    If you are using the trial version, the dialog invoked by the 'Help | About' main menu item will contain the number of remaining days in this case. The trial version is the Enterprise edition. So, if the edition is Enterprise and the plug-ins are missing, to learn how to install them, refer to the 'To install or uninstall a plug-in included in TestComplete installation' section in the Installing Extensions help topic.


  • govind_wairya's avatar
    govind_wairya
    Occasional Contributor
    14 years ago

    Hi Allen 



    In continuation of my above posts.


     I could not find “tcOpenApps2.pls “plug-in in the “TestComplete8>\Bin\Extensions” directory, so I could not install that plug-in.


    So please tell me from where I can get that plug-in?


    Thanks

    Viqar Naqvi

  • AlexeyKolosov's avatar
    AlexeyKolosov
    Staff
    14 years ago

    Hi Viqar,





    Please follow the instructions from my previous post and let us know whether they help.