Forum Discussion

ThomasCasserly's avatar
ThomasCasserly
Frequent Contributor
7 years ago

Object spy not working in Firefox

Hi,  I installed a TestComplete update a few days ago and also installed the Firefox patch for Firefox version 57.0.4.  Initially after the install object detection was working fine on Firefox....
  • ThomasCasserly's avatar
    ThomasCasserly
    7 years ago

    Hi,

     

    I checked all versions of TestComplete, Firefox etc. and couldn't find any issues. Tried using just one monitor and problem still occurred.

     

    Solution was to uninstall and reinstall TestComplete, which prompted to install the latest Firefox update again as part of the install process.

    Object spy and control detection then worked as normal.

     

     

  • ThomasCasserly's avatar
    ThomasCasserly
    7 years ago

    OK,

    so I finally applied the windows updates and now everything is working fine.

     

    Issue with object spy not working after a machine restart is no longer occurring.

     

    So I'm not sure what the update did that caused the issue to be resolved, but resolved it is.

    Tom.

ThomasCasserly's avatar
ThomasCasserly
Frequent Contributor

Just to update this, the issue is still occurring for me. A reinstall of TestComplete allows the object spy to work initially but once the computer is restarted the object spy stops working. I've verified this with 3 consecutive uninstall/reinstall/test/restart/testagain sequences.

 

I've logged a case with support and will update here when a solution/answer is available.

 

tristaanogre's avatar
tristaanogre
Esteemed Contributor
7 years ago

I believe FireFox recently updated to version 58.  Make sure that your environment didn't auto-update.

  • ThomasCasserly's avatar
    ThomasCasserly
    Frequent Contributor
    7 years ago

    Hi,

     

    On installing the most recent version of TestComplete I noticed that the Firefox update referred to version 58. As I was on Firefox version 57 I updated my Firefox to version 58.

    This is the setup with which I see the current issue, so it doesn't look to me that Firefox version 58 is the cause as I have seen the same behaviour on both version 57 and version 58 after installing TestComplete and then restarting my system.

     

    Thanks for the response

     

    Tom.