Forum Discussion

peacht's avatar
peacht
New Contributor
4 years ago

Firefox is not working after recording screen

Hello,

 

I try to create a keyword test script by recording the screen.

When I try to record when I select a dropdown list, the firefox is freeze and the test complete is not record anything.

How to fix it? I use firefox 80.0.1 on window 10.

 

PS: I try to manual test, it can select a dropdown correctly.

And another steps I can record a keyword test normally.

 

 

  • peacht Could you let me know what TestComplete version you are using? Please make sure that it is the most recent one - v. 14.60. 

    If the update doesn't help, then, as hkim5 said, a support ticket is a good next step.

2 Replies

    • sonya_m's avatar
      sonya_m
      SmartBear Alumni (Retired)

      peacht Could you let me know what TestComplete version you are using? Please make sure that it is the most recent one - v. 14.60. 

      If the update doesn't help, then, as hkim5 said, a support ticket is a good next step.