Forum Discussion

Nikhila's avatar
Nikhila
New Contributor
7 years ago

Name Mapping issue ("Object not found" error)

We are a team of 3 working on desktop application automation. When we try to execute one script from system A in system B "Object not found" error is thrown. Please suggest how to proceed. If we merge name mapping files and make a master copy, will that allow the script to run successfully in individual systems? 

  • Marsha_R's avatar
    Marsha_R
    7 years ago

    Merging your name mapping could help, yes.  Be sure and keep a copy of each individual one in case you want to start over.

     

    Once you are working from the same mapping, if you still get the object not found errors, then the easiest thing to check is to see if it's a timing issue.  You may need to put some Wait or Delay messages in to make the test work amongst many machines.  

     

    Let us know what happens after the name mapping merge and we can go from there.

  • jab4743's avatar
    jab4743
    Contributor
    7 years ago

    You need to supply more detail to obtain a precise answer.  Some things to look at:

    1.  For desktop applications, not all desktops are built the same and some objects may be named differently.  I find this particularly applies to WinWord processes.  You need to determine what objects are found on one desktop and not on the other and then review what properties identify those objects in name mapping.  Once you identify the name mapping aliases / identifiers.   What are the differences between the identification properties on the two machines?  Are you able to modify/regularize the object identification properties to allow for the different object identification properties on the different machines?  If not, research how to use the findchild/findchildren methods in Testcomplete.

  • Marsha_R's avatar
    Marsha_R
    Moderator
    7 years ago

    Merging your name mapping could help, yes.  Be sure and keep a copy of each individual one in case you want to start over.

     

    Once you are working from the same mapping, if you still get the object not found errors, then the easiest thing to check is to see if it's a timing issue.  You may need to put some Wait or Delay messages in to make the test work amongst many machines.  

     

    Let us know what happens after the name mapping merge and we can go from there.

    • Nikhila's avatar
      Nikhila
      New Contributor
      7 years ago

      Thanks for the reply!. Added delays to the script. But still same error. The mapped object is not found or recognized when the name mapping files are merged. Should I re-map or spy the object which is not found and add it? 

      • jab4743's avatar
        jab4743
        Contributor
        7 years ago

        Spy the object and determine what the property differences are.  Once you determine the property differences - you will be able to make an informed decision if adding a new object to the namemapping files or modifying the current properties of an object already in the namemapping files is the correct response.