Forum Discussion

vinodjaju

Occasional Contributor

5 years ago

mobile app shows failed hardening security check up on doing action using test complete

Not able to install mobile app using test complete ...

IN our mobile application we need to fill form and submit order...when we fill form and submit form using test complete

app getting error "failed hardening security check"

Kindly help to check.

Mobile using : Huawai honor

sonya_m
5 years ago
Hi vinodjaju, I see that you received a reply from our support engineers, let me copy it here:

>>

It seems that the cause of the issue is that your Android app uses some certificate which is required for the login process. When this Android app is being instrumented, the debug certificate overwrites yours.

Thus, you can solve the issue in the following ways:
1. You need to specify the developer certificate at the signing step in the Android Instrumentation wizard.
2. Build your Android app in IDE:
https://support.smartbear.com/testcomplete/docs/app-testing/mobile/android/preparing/instrumenting-apps/ide/android-studio.html

Those certificates should be from your Android app and they should be generated by the developers of that app in Android Studio.

<<

BenoitB
Community Hero
5 years ago
As tC is quite system intrusive, perhaps app detect intrusion in memory and reject due to securty check as the message was told to you ?

App must be set up properly for automation and secuirty controls must sometimes be reduced.
- vinodjaju
  Occasional Contributor
  5 years ago
  even not able to install app using test complete ... i am using below code to install apk .
  
  Function LaunchPRAApp()
  On Error Resume Next
  LaunchPRAApp = True
  'Call Mobile.SetCurrent("KIW-L22")
  Set MObj = Mobile.Device
  Set packManagerObj = MObj.PackageManager
  Set packObj = packManagerObj.GetPackageFromAPK(GetEnvProperty("PRAAPKPath"))
  Mobile.Device.PackageManager.RemovePackage(packObj)
  
  if ( Not Mobile.Device.PackageManager.InstallPackage(packObj)) Then
  Log.Error("Something went wrong while installing the application.")
  LaunchPRAApp = False
  Project.Variables.logarray = "Something went wrong while installing the application."
  Exit Function
  End If
  - AlexKaras
    Champion Level 3
    5 years ago
    Hi,
    
    I have very little idea about what is the source for the "failed hardening security check" message, sorry for that.
    
    But I would like to note that the use of the On Error Resume Next at the beginning of a function is highly not recommended practice as it hides all problems until unrecoverable crash occurs. And this crash might happen far far away from the line that failed initially. (Though far not sure that this will help with your exact problem.)