TanyaYatskovska
12 years agoSmartBear Alumni (Retired)
Known Solution for TestComplete 9.20: TestComplete/TestExecute is not Installed
Hello Team,
We have recently found one issue that you may also face when using the Network Suite feature in TestComplete 9.20.
Symptoms
When verifying a host from the master computer, you get an error dialog with this text:
Verification failed <test_name>: Remote TestComplete is not installed
Or
Verification failed <test_name>: Remote TestExecute is not installed
When running a test, you may get the same error in the Test Log.
At that, the required tool is actually installed on the remote host, and has the right version number matching that of the master TestComplete.
Solution
Our R&D Team have prepared a patch that fixes this issue in TestComplete 9.20.
To get the patch, contact our Support Team, and refer to this thread.
We have recently found one issue that you may also face when using the Network Suite feature in TestComplete 9.20.
Symptoms
When verifying a host from the master computer, you get an error dialog with this text:
Verification failed <test_name>: Remote TestComplete is not installed
Or
Verification failed <test_name>: Remote TestExecute is not installed
When running a test, you may get the same error in the Test Log.
At that, the required tool is actually installed on the remote host, and has the right version number matching that of the master TestComplete.
Solution
Our R&D Team have prepared a patch that fixes this issue in TestComplete 9.20.
To get the patch, contact our Support Team, and refer to this thread.