Forum Discussion

SaravanaKumar_N's avatar
SaravanaKumar_N
Contributor
10 years ago

"Interactive user session" issue with TestComplete and Jenkins Integration

Hi All, We are trying to schedule a run with Jenkins in our VM. Everything is done as per the suggestion provided in the article "http://support.smartbear.com/viewarticle/73663/". To summarize......
  • SaravanaKumar_N's avatar
    SaravanaKumar_N
    8 years ago

    Hi all,

    Thanks everyone for their inputs that gave us the insight of this issue. After lot of research able to find the the issue and resolved it now.

    So here is what we have did and its running smoothly now.

     

    1. Configure Jenkins slave to launch via 'Java web start'.

    2. At slave VM, configure AutoLogin (recommend to use the AutoLogin software) and set the user to login.

    3. Create a batch file to start the Jenkins Slave at VM.

    4. Create a TaskScheduler for above batch file and set it up for the login user (defined at Step-2).

    5. Set the above task to trigger at 'At system startup', and it is advisable to give a delayed start like 2 min incase if you face 'session is not-interactive' issue again.

    6. Also remove if legalnotiecaption and legalnoticetext registry entries, which would prompt at each login. This would block Auto-login step.

    - This can be found under - HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current Version\Policies\System.

    - Else could be defined at Local Group Policy editor as well. Your Sys admin can help to disable it.

     

    7. Finally, if you login to the VM that was running the test and if you want to disconnect. Then create a batch file for the following command and just double-click it, the system would disconnect and session would be available for Jenkins for the next interactive run.

    for /f "skip=1 tokens=3" %%s in ('query user %USERNAME%') do (
    %windir%\System32\tscon.exe %%s /dest:console
    )

     

    Once again, thanks everyone.

sha's avatar
sha
Contributor

The last couple of mails made me read your problem again. As mentioned we have a solution up and running in Jenkins without problems. The first message you mention ('The node is connected via Java Web Start (JNLP). In this mode, the "Run interactive user session" property of the TestComplete Test step is ignored.') is not something you should be concerned about.

 

The second message ('The action cannot be executed at this session state (1).') could perhaps indicate that you are running headlessly. Try to log into the VM using VNC (not RDP!) and see what is going on while the test is running. If nothing is going on, I cannot help you, but possibly this will actually fix the problem for you. (And it should stay fixed even if you close the VNC from your computer).

 

Søren Harder, QA, Zmags

SaravanaKumar_N's avatar
SaravanaKumar_N
Contributor
9 years ago

Thanks a lot for your concern sha.

 

But as of now I have been moved to another Project. I have suggested this solution to the team that currently working on, will get back to you.

    • SaravanaKumar_N's avatar
      SaravanaKumar_N
      Contributor
      8 years ago

      Hi all,

      Thanks everyone for their inputs that gave us the insight of this issue. After lot of research able to find the the issue and resolved it now.

      So here is what we have did and its running smoothly now.

       

      1. Configure Jenkins slave to launch via 'Java web start'.

      2. At slave VM, configure AutoLogin (recommend to use the AutoLogin software) and set the user to login.

      3. Create a batch file to start the Jenkins Slave at VM.

      4. Create a TaskScheduler for above batch file and set it up for the login user (defined at Step-2).

      5. Set the above task to trigger at 'At system startup', and it is advisable to give a delayed start like 2 min incase if you face 'session is not-interactive' issue again.

      6. Also remove if legalnotiecaption and legalnoticetext registry entries, which would prompt at each login. This would block Auto-login step.

      - This can be found under - HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current Version\Policies\System.

      - Else could be defined at Local Group Policy editor as well. Your Sys admin can help to disable it.

       

      7. Finally, if you login to the VM that was running the test and if you want to disconnect. Then create a batch file for the following command and just double-click it, the system would disconnect and session would be available for Jenkins for the next interactive run.

      for /f "skip=1 tokens=3" %%s in ('query user %USERNAME%') do (
      %windir%\System32\tscon.exe %%s /dest:console
      )

       

      Once again, thanks everyone.

      • SaravanaKumar_N's avatar
        SaravanaKumar_N
        Contributor
        8 years ago

        Just thought of sharing additional info since we have faced one more issue.

         

        When you do not manually login to slave box or disconnect the session using batch file (as described in above comment) , then the session would be with console.

        At that state, the screen resolution could be 1024 x 768.

         

        This was a blocker for our project.

        But TC utilities helped to resolve it, by updating the screen resolution.

        More details available in this article - Get and set display settings

         

        Thank you.