Forum Discussion

Mjawed's avatar
Mjawed
Occasional Contributor
2 years ago

How to read .mht file attachment created by TC? Microsoft Edge displays blank

How to open .mht file created by TC in Microsoft Edge. Microsoft Edge displays blank
Henry1's avatar
Henry1
Contributor
2 years ago

Hej,

 

to open MHT files in Edge, you need to use IE Mode in Edge, because Edge itself does not natively support the MHT file format.

  • Mjawed's avatar
    Mjawed
    Occasional Contributor
    2 years ago

    Hi Henry,

     

    I have tried that but still it display blank.

     

     

    • Henry1's avatar
      Henry1
      Contributor
      2 years ago

      Try this method. It least works for me.

       

      In the address bar for Edge type edge://settings/defaultbrowser

      Toggle "Allow sites to be reloaded in Internet Explorer" to on.

      Restart Edge.

       

      Open yout mht file again.

      For now the page will be still blank.

      Click the three dots in the upper right corner.

      Select "Reload in Internet Explorer Mode"

      You now should see the contents of the mht file.

       

      • Mjawed's avatar
        Mjawed
        Occasional Contributor
        2 years ago

        Hi Henry,

         

        the method you suggested I have already tried but still not working for me. Please let me know why it is not working for me.