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MiaChia's avatar
MiaChia
New Contributor
3 years ago

How to read .mht file attachment created by TC? Microsoft Edge displays blank

I have setup Issue Tracking in TC so I can create a bug item in AzureDevOps.  Bug Item is created with an attachment in .mht format that should show the failed test. I have Edge and .mht file opens but is blank.  What is the best way to read .mht file created by TC?

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  • SBegley's avatar
    SBegley
    3 years ago

    Hi Mia,

     

    I hope you are keeping well.

     

    In order for Edge to open MHT files you may need to configure the following;

     

    • Open Microsoft Edge on Windows 10.
    • Click the Settings and More (ellipsis) button on the top-right corner.
    • Select the Settings option.
    • Click on Default browser.
    • Under the “Internet Explorer compatibility” section, turn on the “Allow sites to be reloaded in Internet Explorer mode” toggle switch.
    • Click the Restart button.

    Please let me know if this resolves your query or if you have any additional questions.

     

    Thanks,

    Shane

  • SBegley's avatar
    SBegley
    Staff
    3 years ago

    Hi Mia,

     

    I hope you are keeping well.

     

    In order for Edge to open MHT files you may need to configure the following;

     

    • Open Microsoft Edge on Windows 10.
    • Click the Settings and More (ellipsis) button on the top-right corner.
    • Select the Settings option.
    • Click on Default browser.
    • Under the “Internet Explorer compatibility” section, turn on the “Allow sites to be reloaded in Internet Explorer mode” toggle switch.
    • Click the Restart button.

    Please let me know if this resolves your query or if you have any additional questions.

     

    Thanks,

    Shane

    • MiaChia's avatar
      MiaChia
      New Contributor
      3 years ago

      Thank you so much for the quick response!  It worked, and the.mht file looks awesome.  Love TC!!!!!

    • DVOLZHANIN's avatar
      DVOLZHANIN
      New Contributor
      2 years ago

      Hi, it doesn`t work in 2023, we`re facing the same problem and we have set up the edge browser settings as your guidance says but it is not work, some advices in 2023? 

  • rraghvani's avatar
    rraghvani
    Champion Level 3
    2 years ago

    You need to check your policy settings for Edge, to ensure it's not overriding your current settings.

     

    • DVOLZHANIN's avatar
      DVOLZHANIN
      New Contributor
      2 years ago

      could you please describe what do you mean regarding policy in edge?