Forum Discussion

hskim's avatar
hskim
Contributor
9 years ago

How can recognize object in mobile app.?

Dear, In my case, I have to test mobile app. that has security module. If I execute the app. in mobile screen in TestComplete, the app. is closed. I think the problem is security module, but I can...
TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)
9 years ago

Hi Hskim,

 

Are you using the latest TestComplete version – v. 11.20? If you aren’t, please update to this version to check if the issue persists.

If this doesn’t help, I would recommend that you submit this issue to our Support Team. Is there a way they can get a copy of your tested application to reproduce and investigate the problem in their lab?

  • hskim's avatar
    hskim
    Contributor
    9 years ago

    Hi TanyaGorbunova,

    Thank you for your comment.

     

    I installed Testcomplete by leasted version.

    And applications that have no security module are good worked.

     

    I want to ask one more.

    Testcomplete guide has many data for almost function.

    In there, does it have a code that can auto-instrument and protect any security code.

     

    I did find some information as below.

    https://support.smartbear.com/viewarticle/72678/

     

    What different is it if I do instument a app. by Testcomplete or Eclipse IDE?

     

    Thanks.

     

     

    • AlexKaras's avatar
      AlexKaras
      Champion Level 3
      9 years ago

      Hi,

       

      If I got your question right, then, according to https://support.smartbear.com/viewarticle/70432/, there is no difference in how the tested application was instrumented. It just must be instrumented in order TestComplete can access its internals. Whether instrumentation is done during the build or from TC IDE or from test script is a question of your build process, convenience and whether or not the sources are available to you.

      • hskim's avatar
        hskim
        Contributor
        9 years ago

        Thank you for reply.

        I'm trying a method about your recommendation.

         

        If I done it, I will share that.

        Thank you again.

    • TanyaYatskovska's avatar
      TanyaYatskovska
      SmartBear Alumni (Retired)
      9 years ago

      Hi Hskim,

       

      It’s hard to say anything for sure without seeing your code and analyzing the secure module used in your app. As this question can require some investigation and you may not want to share some information in the public place, I recommend that you contact our TestComplete Customer Care Team to resolve this. You can submit a support ticket here: https://support.smartbear.com/message/?prod=TestComplete