Hi Christopher,
Does the issue occur only with the target web page? Please try to reproduce the problem with any public domain.
If the issue can be reproduced only with your page, please zip the entire project suite folder along with logs of the test execution and
send us the archive. We'll look into the issue here. It would be very helpful if you provided us with access to the target page.
Can you reproduce the issue on another machine? If the problem is computer-specific, please verify whether your machine meets the requirements specified in the
"System Requirements for TestComplete" article.
If your machine is OK, please send us detailed information about your system. To get the information, please run msinfo32 (Start | Run...), save the information it provides to an *.NFO file (File | Save...) and
send it to us.
Also, please record a video demonstrating the problem and
send it to us. For example, you can use
Jing, which is a free recorder.
In the meantime, you can try following the suggestions given in the
"Automated Test Playback Performance Tips" article.