Forum Discussion

rmalhotra's avatar
rmalhotra
New Contributor
3 years ago

Error- Unable to navigate.. and Warning- Simulating the ESC keystroke to close the unexpected window

Why is my simple script to just launch chrome and navigate to any url is failing on chrome browser (working on Edge and Fire Fox)?   Testcomplete version = 15.20.341.7 x64 Chrome is up to date - ...
  • rmalhotra's avatar
    rmalhotra
    3 years ago

    I opened a support ticket and finally, got the solution. Thanks.

     

    The issue got resolved by Disabling the Live Caption in Chrome settings.

     

    Steps - 

    1. Go to Chrome Settings -> Advanced -> Accessibility (chrome://settings/accessibility)

    2. Disable Live Caption 

     

     

rmalhotra's avatar
rmalhotra
New Contributor

Hi vinniew 

 

Thanks for your reply.

 

I checked in Task Manager that "tcCrHost.exe" is running.

 

Object spy in TestComplete is not recognizing any objects on screen. Instead, it is recognizing the whole screen.

sonya_m's avatar
sonya_m
SmartBear Alumni (Retired)
3 years ago

Hi rmalhotra ! If the replies from the Community didn't help, please consider opening a support ticket since your question might require a more thorough investigation. Thank you!

  • rmalhotra's avatar
    rmalhotra
    New Contributor
    3 years ago

    I opened a support ticket and finally, got the solution. Thanks.

     

    The issue got resolved by Disabling the Live Caption in Chrome settings.

     

    Steps - 

    1. Go to Chrome Settings -> Advanced -> Accessibility (chrome://settings/accessibility)

    2. Disable Live Caption 

     

     

    • sonya_m's avatar
      sonya_m
      SmartBear Alumni (Retired)
      3 years ago

      rmalhotra Thank you so much for posting the solution - this is going to help a lot of people!