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Hi rmalhotra
Can you try the following,
Navigate to your web application, using the object spy in TestComplete
Check if TestComplete recognizes any objects on screen
Can you check if the extension is actually running when you launch chrome.(there may be a block running this process with your antivirus or group policies)
It could be that be that our "tcCrHost.exe" is not running. TestComplete uses this process to send information between the extension and the client. Without this process the client will believe that the extension isn't installed. When this issue occurs please try validating that the process is running. You can check this within Task Manager under the "Details" tab. If it's not running then it may be blocked or delayed by your system's security systems. In this case it may be necessary to whitelist the process.
KR
Vincent
Hi vinniew
Thanks for your reply.
I checked in Task Manager that "tcCrHost.exe" is running.
Object spy in TestComplete is not recognizing any objects on screen. Instead, it is recognizing the whole screen.
- sonya_m3 years agoSmartBear Alumni (Retired)
Hi rmalhotra ! If the replies from the Community didn't help, please consider opening a support ticket since your question might require a more thorough investigation. Thank you!
- rmalhotra3 years agoNew Contributor
I opened a support ticket and finally, got the solution. Thanks.
The issue got resolved by Disabling the Live Caption in Chrome settings.
Steps -
1. Go to Chrome Settings -> Advanced -> Accessibility (chrome://settings/accessibility)
2. Disable Live Caption
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