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rhuancattoni's avatar
rhuancattoni
Occasional Contributor
1 year ago
Solved

"Entry point not found" error when attempting to open the TestComplete application

Hello, I've installed the TestComplete 15 (15.63.22.7) on a virtual machine running Windows Server 2012 R2. When I open the application, I receive the following error: --------------------------- ...
  • rhuancattoni's avatar
    rhuancattoni
    1 year ago

    Hi, rraghvani

    I've opened a ticket with SmartBear support that was identified as a bug in the TestComplete version. 

    To resolve this temporarily I've downgraded the TestComplete v15.48 and it works. I'm waiting for a fix in a newer version, but I'm now good with this version.

    Thanks for your attention.

rraghvani's avatar
rraghvani
Icon for Champion Level 3 rankChampion Level 3
1 year ago

Either re-install the application again (.dll may not be correctly installed) or modify the application compatibility start up options.

Windows Server 2012 R2 is very old! It could be a KB or Hotfix preventing the application from loading.