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rhuancattoni's avatar
rhuancattoni
Occasional Contributor
2 years ago
Solved

"Entry point not found" error when attempting to open the TestComplete application

Hello, I've installed the TestComplete 15 (15.63.22.7) on a virtual machine running Windows Server 2012 R2. When I open the application, I receive the following error: --------------------------- ...
  • rhuancattoni's avatar
    rhuancattoni
    2 years ago

    Hi, rraghvani

    I've opened a ticket with SmartBear support that was identified as a bug in the TestComplete version. 

    To resolve this temporarily I've downgraded the TestComplete v15.48 and it works. I'm waiting for a fix in a newer version, but I'm now good with this version.

    Thanks for your attention.

rraghvani's avatar
rraghvani
Icon for Champion Level 3 rankChampion Level 3
2 years ago

See https://support.smartbear.com/testcomplete/docs/general-info/system-requirements.html. 

Are you running TestComplete or TestExecute? Are you doing any automation work i.e. scripting or keyword testing on the VM, or just using it for playback?

  • rhuancattoni's avatar
    rhuancattoni
    Occasional Contributor
    2 years ago

    Hi, rraghvani 

    The error occurs right after opening both applications, TestComplete and TestExecute. I'm not running any tests yet.

    I've checked the system requirements and it's ok (Windows Server 2012 R2 Datacenter and Internet Explorer 11 installed).