Forum Discussion

jthompson1's avatar
jthompson1
Contributor
9 years ago

Entering in new mobile license seems to have disabled the web features

I recently entered in a new license to use the mobile testing features and now that I switch back to a project I built for web testing (with a valid web testing license i might add) ... I get an erro...
jthompson1's avatar
jthompson1
Contributor
9 years ago

I appear to be missing web. I used to be able to launch web browsers through test complete, and I am not sure how the web portion was removed. I swear this was not on a trial that I was using this. I am trying to get my supervisor to look into if we are licensed. Is there a way to download again? 

TanyaYatskovska's avatar
TanyaYatskovska
Icon for Alumni rankAlumni
9 years ago

Hi Jthompson1,

 

Try reinstalling TestComplete and make sure that you have the Web module activated when installing the product.

If this doesn’t help, I recommend that you contact our Support Team ( http://support.smartbear.com/product-list/ ) as it can require analyzing of your license state.