Double click problems (maybe too fast?)

This sounds like an issue I had and probably doesn't require the use of a delay.

I think the first double click on your object is making the object active and then the second click is happening on the object but nothing happens because it is only treated as a single click (the first click made the element active).

You can test if this is happening by repeating the test step twice. If the double click is successful the second time then this is the cause of your issue.

To fix, make the element active first, Object.setActive. Then do the double click operation on the object in the following test step.

You could also try using the focus method on the element before doing the double click on it. Links to descriptions of both can be found below.



focus



setActive

If you think the double click needs to be performed a little slower, try using a delay inbetween each click (aqUtils.Delay(50)).



Or instead of double clicking on the object, try running the double click method directly.

I'm not sure I understand what you're suggesting, I call .DblClick() on the object, how can insert a delay there? It's the .DblClick method itself that seems to go too fast and I have no idea how to slow it down.

Hi Jeremy,



Try increasing Delay between events, Dragging delay and Mouse movement delay in Tools > Current Project Properties > Playback. Does it help?

I tried calling the DblClick method twice but that didn't work.



Looking at my code again I'm not clicking on an object perse because I don't have access to it. I'm calling a double click on the canvas in the location I know the object exists. It looks like the double click occurs but the note never opens, however if I do it manually it opens instantly.



["Window"]("#32770", "", 16)["DblClick"](585, 260);

Please ignore the "Accept Answer", I accidentally clicked on it instead of reply and apparently there is no way to reverse it. If any mods see this, please remove the Accepted Answer, this problem is not solved yet.



No I didn't make the object active because the object is not selectable. It lives on the canvas of the application and is not recognized by Test Complete (spy tool, object browser, etc.) so what I do is call a DblClick(x,y) on the canvas using coordinates. I have verified that I am double clicking in the right spot so I know I'm using the correct coordinates but for some reason the note does not open. If I just manually use the mouse and double click the note opens instantly.



E.g. ["Window"]("#32770", "", 16)["DblClick"](585, 260);

Some questions

1. Are the test logs green for the test step that involves the double click action? Ie. Does TC confirm it is clicking on something.
2. Does the window ID stay static?
3. Is the window you are interacting with the only one open in the browser at the time the test is running?

Yes on all 3 accounts. If it matters the same thing happens in our standalone desktop app, so you can basically take the browser out of the equation (in hindsight I probably shouldn't have posted this under functional webtesting category but I don't want to create a duplicate post if I don't have to).