Forum Discussion

ncbarnett's avatar
ncbarnett
Occasional Contributor
4 years ago

Does WebAudits work on websites that require log on?

I get an error when I use the webaudit on a url after you log on to the website. Has anybody used this functionality of figured out how it works. On replay, a 2nd webpage presents and tries to run th...
  • Marsha_R's avatar
    Marsha_R
    4 years ago

    I would put a really long Delay (like a minute or two) after clicking the homepage link and see if that helps.  It could be that the page hasn't finished loading when TC is ready to go to the audit.

     

    If that fixes it, then you can lower the Delay until it breaks again and set the Delay just past that point or you can use a Wait for the page.

Marsha_R's avatar
Marsha_R
Moderator
4 years ago

1)Is this the sequence of what's happening?

login

web page loads

WebAudit runs but gives error

 

2) What's the error?

  • ncbarnett's avatar
    ncbarnett
    Occasional Contributor
    4 years ago

    The sequence is :

    log on

    webpage presents

    Click homepage link

    webaudit of webpage url

    log off

     

    Upon replay I get an error on webaudit execution:

    Error: Lighthouse was unable to reliably load the page you requested. Make sure you are testing the correct URL and that the server is properly responding to all requests. (Status code: 404)

    Error code: ERRORED_DOCUMENT_REQUEST

    • Marsha_R's avatar
      Marsha_R
      Moderator
      4 years ago

      I would put a really long Delay (like a minute or two) after clicking the homepage link and see if that helps.  It could be that the page hasn't finished loading when TC is ready to go to the audit.

       

      If that fixes it, then you can lower the Delay until it breaks again and set the Delay just past that point or you can use a Wait for the page.

      • sonya_m's avatar
        sonya_m
        SmartBear Alumni (Retired)
        4 years ago

        Thank you Marsha, great thinking!

         

        Hi ncbarnett ! Does this advice help?