Do you test your update programs?
Smart Bear Test Complete says it has an update waiting I let it run the update and it fails ugly Smart Bear Test Complete never runs again. Dead installation. Totally unusable. The help I f...
Forum Discussion
Something to try is to go through and completely uninstall everything and re-install it, including the Sentinal HASP service. As mentioned in other threads, it sounds like a virus scanner or some other item has interferred in the installation process and kinda mucked stuff up (something that is a hazard with any installer, not just TestComplete or its update process).
Obviously, as TanyaYatskovska mentioned, the best recourse is to contact the support staff directly as they are best equipped to handle these kinds of situations.
Yes, I am second to Robert with the suggestion to uninstall (do not deactivate the license if requested) and reinstall a-new.
