Delphi NOOB - a treeview

The support model that requires sending in the app under test is very difficult. We can't send the application under test because its security model won't allow it. Oft times the development staff is under pressure to deliver product and cannot spend the time to make a sample app for us. And when they can, of times we cannot reproduce the problem.



I wonder if it would make more sense to use windows remote assistance or something?



wItems generated an object not found error.



Thanks



S