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From TestComplete documentation https://support.smartbear.com/testcomplete/docs/app-testing/desktop/delphi/about.html#General it would seem that Delphi support is specific to the listed versions, and version 12 is not on the list.
Since your problem manifested after upgrading from 12.1 to 12.2 can you consider going back to 12.1?
SmartBear maintenance agreement is restricted to TestComplete updates and what ever SmartBear deem feasible to enhance. Requesting from SmartBear to provide support to 12.x, in my mind may not be realistic or feasible for your project.
well, Delphi 12.1 and 12.2 are just quality patches. But anyway, the problem is in the area of the DevExpress support.
Tools like TestComplete have to adapt to the real world DevTool cycles and cannot block Dev Teams from upgrading (for that, BETA programs are available for 3rd party provides). But anyhow: If not Smartbear is able to maintain the TC-Delphi Pluggins anymore, then this area should be made opensource.
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