Forum Discussion

lkhua's avatar
lkhua
New Contributor
6 years ago

'Contact Us' Is Working?

I contacted SmartBear last week through 'Contact Us' but there is no response till now.  Is there  anyone even reading it?
  • TanyaYatskovska's avatar
    TanyaYatskovska
    6 years ago

    Hi lkhua,

     

    I'm not a licensing specialist. So, I cannot reply to you about the prices. I've asked our team to contact you.

     

    I can clarify several things:

    • The Internet connection is required only to activate a license. 
    • A Node-Locked license is linked to the computer. However, if you need to move the software, you can deactivate the license from one computer and activate it on another one.
    • If you buy 5 licenses, it means that only 5 TestComplete instances can be launched at the same time. The Internet connection isn't required for license usage. You will activate a Floating license on the License Manager PC. This computer should be available in your network so that all TC machines have access to it.

     

     

     

lkhua's avatar
lkhua
New Contributor
6 years ago

Hi TanyaYatskovska 

 

Thank you for the response.  I have a better picture of how the licensing works.  Your colleague has contacted me, so i'll discuss with him on the pricing.  Again, thank you very much.

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    6 years ago

    Happy to help :)