Hi,
Are others experiencing click item issues again since the latest update to 15.55.53. Since doing the update it now seems to be selecting the incorrect item from the drop down list selecting the one above the one I specify each time.
Yep this issue is not resolved for me either. I contacted support
The "What's New in TestComplete 15.55" shows September 12, 2023. So it was released around that time.
15.55 is the one I have (15.55.53) and that's not working. That update is what has caused the issue as was working fine previously so although their notes say 15.55 has fixed the issue I don't think it has
15.57.2 released and still no fix for this issue. Nearly 2 months since raised how can it take this long to resolve major issues
Yep, still not fixed. I've had a case opened since August 1st...Haven't heard back since 10/13.
We've changed most of our tests to use Keys instead of ClickItem as a workaround but it's not ideal.
When recording, ClickItem is used so tests need to be manually updated.
Are you able to provide an example?
I too opened a support ticket for this issue.
Hej!
Since the problem first appeared at the beginning of May, I have a small test page that I can use to quickly check whether the problem is back. I immediately checked to see if it returned. However, with the current TC version 15.55.53.7 x64 and Chrome 117.0.5938.89 (64-bit) I cannot reproduce the problem. Can you name the environment in which you were able to reproduce the problem?
By the way, in the past the problem only occurred when there were more than 10 entries in the dropdown.
Version 15.55.53 with Chrome version 114.0.5735.199
There are more than 10 options in the drop down
I just tested it on another computer with TC version 15.55.53.7 x64 and Chrome 114.0.5735.119 (64-bit) but couldn't reproduce the issue. Works as expected. I suggest opening a ticket in this case.
Yes opened a ticket nearly 2 weeks ago and have had zero response. Not sure if smartbear even have a support team anymore
Is has been resolved in the latest version,
You can check it against https://www.w3schools.com/tags/tryit.asp?filename=tryhtml_select website, by choosing a car from the dropdown list using ClickItem method.
Any idea when this new version is being released as when I look for updates there are none available?
Have you used the ClickItem method on the website I suggested?
It would be good if you can provide an example of it not working
I checked that site and works ok there. Doesn't work on the site I'm testing though even though was working fine previously before the update
As you can see here I have got a clickItem and specified the one I want to select
Here is a small selection of the list that I want to pick it from
However every time I run it now it selects the option above it. If I change it to a different option in the list it just does exactly the same and selects whatever option is above
What does the HTML coding look like for that control, when you press F12 for DevTools
