Forum Discussion

aprather's avatar
aprather
New Contributor
2 months ago
Solved

Can't delete ReportGenerator file during upgrade TC

I have 2 TC licenses. Each license for each laptop. TC popped up msg for upgrading to a newer version. I was able to upgrade on one laptop but not the other. During upgrading, it tried to uninstall a...
  • rraghvani's avatar
    rraghvani
    2 months ago

    From the command prompt, run the following,

    ReportGenerator.exe --cleanse --stop-monitoring

    Then, download the TC installation from your SmartBear portal, restart your machine, then install. 

scot1967's avatar
scot1967
Icon for Champion Level 3 rankChampion Level 3
2 months ago

 I didn't think about the process being stuck.  Good one.  đź‘Ť I hope that does it trick.