Forum Discussion

royd's avatar
royd
Regular Contributor
8 years ago

Cannot obtain the window with the window class 'IEFrame' ... Error! Test are Failing!

While running test, I'm getting "Cannot obtain the window with the window class 'IEFrame', window caption '*' and index 0. See Additional Information for details. 10:19:55 Normal".    I have search...
  • tristaanogre's avatar
    tristaanogre
    8 years ago

    First of all, the Kudo is for the error message. :)

     

    Second of all, your code isn't matching the error you posted.  There's nothing in that bit of code that mentions an IEFrame class window so double check where the error is coming up.  All it's doing is running a particular URL in IE, no mention of interacting with an IEFrame window.

     

    Thirdly, the "Additional information" panel in the test log may contain some good info on what's going on.  Could you share what you have in there?

     

    My additional suspicion is this (as I'm running into something funky myself) in that, when you close the browser using the "Close" command, sometimes an instance of IE remains memory resident for which the call to "Close" doesn't actually work.  So, in my test cases, after a test case completes, I call the "close" command... and then, before I proceed to the NEXT test case, I call the following code:

     

                browser = Sys.WaitProcess('iexplore', 1000);
            while((browser.Exists)){
                browser.Terminate();
                browser = Sys.WaitProcess('iexplore', 1000);
            }

    This will actually terminate the specific process since there isn't an actual Window to close any more.  See if this helps.

royd's avatar
royd
Regular Contributor

Hi Robert,

I thought you will enjoy the error log! :)

 

Here is the capture of my log screen:

 

 

As you can see, the warning log indicates that since TestComplete things that the browser is already running, it fails to launch the browser.

 

The first line of error has the following additional info:

"The window with the specified attributes does not exist.

Possible causes of the error"

 

Following two errors basically indicates that the browser window does not exist. The reason being, after launching the browser I'm setting the browser window size and location, as well as zoom level 100% via script, as follows:

 

  Sys.Browser("iexplore").BrowserWindow(0).Position(1600, -180, 1400, 1060);
  Sys.Browser("iexplore").BrowserWindow(0).Keys("^0");

Meanwhile, I will try your terminated method to see if that helps and keep you posted.

 

Thanks,

 

Dave

tristaanogre's avatar
tristaanogre
Esteemed Contributor
8 years ago

I'm willing to bet that the "Terminate" works.

 

Just a note... continue to use "Close" at the end of each test case...but at the start up of the next test case, before running the browser, definitely use the "terminate" code that I posted.

  • royd's avatar
    royd
    Regular Contributor
    8 years ago

    Hi Robert, so far your technique is working without any problems.  I am pretty sure I am not going to have any problems!

     

    Thank you! :D

  • royd's avatar
    royd
    Regular Contributor
    8 years ago

    Will do, thanks. I will report my experience here.

     

    Thank you!

     

    Dave

    • shankar_r's avatar
      shankar_r
      Community Hero
      8 years ago

      Hi,

       

      I'm using the below function more-then year for closing the browser in our framework. This maybe useful for you too close the browser[not just IE you can input your browser process name or any process] and get the return value. 

       

      To run this function : i.e  fn_closeProcess("iexplore")

       

      function fn_closeProcess(str_ProcessName)
{
      var arr_Processes = null;
      
      if(str_ProcessName != "")
      {
            arr_Processes = Sys.FindAllChildren("ProcessName",str_ProcessName);
            
            if(arr_Processes != null)
            {
                  for(var b = 0 ; b < arr_Processes.length ; b++)
                  {
                        arr_Processes[b].Close();
                  } 
            }
            
            //if any missed process will finish off here
            var b_Object = Sys.WaitProcess(str_ProcessName, 1000);
            
            while(b_Object.Exists)
            {
                b_Object.Terminate();
                Log.Message("We have tried mutliple times to close the process [" + str_ProcessName + "] hence terminating the process.");
            } 
            
            var chkObj = Sys.FindChild("ProcessName",str_ProcessName);
            
            if(!chkObj.Exists)
            {
                  return true;     
            } 
            else
            {
                  Log.Message("We have tried terminating the process [" + str_ProcessName + "] but no luck. Need to have a LOOK!");
                  return false;
            } 
      }  
      return false;
}

       

      • royd's avatar
        royd
        Regular Contributor
        8 years ago

        Thank you, Shankar! :)