BrowserWindow is available but Page is not

15.56.2.7

as rraghvani suggested i installed TC v15.55.53.7? and everything seemed to be working for most of the day yesterday. i ran each one of my browser based test cases individually and was able to finally achieve successful runs on all of them 

then i try to run the entire project from start to finish and from the very first one it starts up with the same error as before 

I tried installing and even older version of test complete (Version: 15.53.2.7 x64) but i'm getting the same thing.

no. i have tried mapping the object while looking at it on the object browser but it won't map.

i uninstalled the most recent version and downloaded and installed 15.55.53.7 and it is now recognizing all those elements. Will someone here be letting smartbear know that there is an issue with the latest release as it pertains to chrome?

i'll try that this afternoon and let you know

Done!

to answer your questions, yes i do run the project with an execution plan and, no, i have no other events that might be performing something it shouldn't.

that being said, i tried it again and this time it ran successfully (albeit with one failed test case) and i can't figure out why. i didn't change a single thing between getting the error message i described above and now

For about two or three days now i have not seen the issue pop up. there has been a time or two when a test case has failed with some sort of "the chrome.exe process has crahsed" message but the issue with the Page object in the object browser being disabled appeared to have somehow resolved itself (cause i didn't make any changes).

that was true up until about ten minutes ago. it has been running successfully all morning but now the Page object in the object browser has (for some reason) decided to go dark

again, just like i didn't change anything two or three days ago when it seemed to have resolved itself I did absolutely nothing different and didn't change a thing between the last time it worked and the first time it started acting this way again. Does anybody have any ideas as to what is going on here?

it's been my understanding that in order to update the browser i would need to click on "help -> about" and i haven't done that so i should be on the same release now that i was using earlier today, right? unless there's some other way it could have been updated

well, it's updating now

i'll let you know if the update gets me working again when it finishes. i'm currently using the 15.55.53.7 release of TestComplete. and i'm reluctant to upgrade it because the last time i did, the page object was always disabled. on this release it is at least enabled intermittently

i also have the smartbear extension (14.0.0) installed and enabled 

is there anything else i should check on?

here's an interesting development that may point to the issue being related to something in our own company's system/network. As i reported earlier today i had not seen the issue pop up for more than two days until this morning. after it occurred i decided to reboot my workstation just to see if that would do anything (which it didn't) but when my laptop restart was complete there were errors popping up about our email being down (which i later learned was company wide).

the outage lasted for less than an hour but once it was resolved my Page object was no longer disabled and my scripts were running successfully. however, about an hour after the email issue was resolved my Page object went dark again and this time email is still up and running. it just makes me think that there is some smaller part of the whole that is flaky enough to affect me without causing the entire email system to go down. Does this situation ring any bells with anyone here? is there a certificate that might be expiring or something? i'm just sort of grasping at straws here hoping someone has seen this type of behavior before. thanks!