Forum Discussion
Hi,
I installed this from this link. But I have the same Problem. Also I tryed another Patch from SmartBear but it has no effect.
best regards
kai
Hi Kai,
OK, then let's start from the beginning: what are the versions and bitness of TestComplete and Chrome?
- kaivi8 years agoContributor
Hey AlexKaras,
TestComplete is on Version: 12.50.4142.7 x86
Chrome is on Version: Version 68.0.3440.106 (Offizieller Build) (64-Bit) can this be a issue that i start TC in x86 and Chrome in x64? EDIT: its not!!!
Also I have the Chrome 68 Patch from smartbear installed.
best regrads
Kai
- AlexKaras8 years agoCommunity Hero
Kai,
> can this be a issue that i start TC in x86 and Chrome in x64?
Yes, I would not expect it to be a problem. Exactly like you.
> Also I have the Chrome 68 Patch from smartbear installed.
And having this patch installed and plug-in enabled in Chrome (and re-installed from the mentioned Google webstore link, just in case) you are still experiencing the problem with plugin crashing in Chrome, right?
If this the case and you already rebooted your machine but the issue still exists, then I don't have better ideas at the moment except those two:
a) Try TC 12.60 Beta (https://community.smartbear.com/t5/TestComplete-General-Discussions/TestComplete-Beta-Program-Try-AI-Driven-Visual-Testing/td-p/168632); or
b) Contact Support directly via the https://support.smartbear.com/message/?prod=TestComplete form.
Sorry for not been of much assistance...
- kaivi8 years agoContributor
Hey,
it still crashed. But thanks for your support!
I take a Supportticket :D
best regards
Kai