Blocking access to TestCompete for perpetual licenses users after September 2023.
Hi,
Some time ago, the company I work for was contacted by a SmartBear representative to inform us that in order to continue using TestCompete we need to transfer our licenses from the HASP server to SLM. While I can understand the need to switch to a new type of license, I do not understand why my company should pay for it - a SmartBear representative informed us that because we do not have the support option purchased, we cannot migrate the license for free, and instead we have to purchase the product again, but in a subscription model, which of course involves significant costs that the company obviously does not want to incur.
Is there any sensible solution to this situation?
Maybe there was some miscommunications between SmartBear representative and us?