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Fennek's avatar
Fennek
Occasional Contributor
15 years ago

Black screen with distributed testing

Hi,



I`m sometimes encountering a problem with distributed testing and wanted to know if someone knows this problem too or why this could happen:

We are using the distributed testing functionality of TC a lot and sometimes over a longer period of playback, for example at a regression playback of several hours over night, the window in the NetworkSuite tab of TestComplete where you can follow the playback at the remote PC becomes completely black and the test doesn`t go on with playback. But TC still says that the test is running.

In the morning when I stop the test manually I can see that TC hanged several hours in this state.

This doesn`t happen often, so I can`t tell why this could happen.

First I thought maybe someone logged into the remote PC but we tried that and the behaviour of TC is different when someone does that.

The remote PC also wasn`t restarted as I can still see the tested application when I log into the remote PC myself.



We are using TC 8.20, the remote PC has Win XP (One is a VM, another one is a physical PC), the PC where we start the distributed test has Win 7.



Any ideas?



Thanks

Andreas
  • Anonymous's avatar
    Anonymous
    14 years ago
    Hi Andreas,



    It looks as if you've faced a known problem in TestComplete 8.20. We have a fix that should solve the problem with the black window. Please contact us via our Contact Support form to get it.
  • gadinise's avatar
    gadinise
    Occasional Contributor
    14 years ago
    While in distributed testing on a remote virtual machine, no objects could be acquired from the tested webpage.

    The log screenshots showed a completely black screen.

    This situation lasted for some minutes in the middle of the test.

    After that, objects could be acquired again and the screenshots were normal.

    The test was executed from a Master Project running on TestComplete 8.70 and TestExecute 8.70 on the remote virtual machine.
  • Anonymous's avatar
    Anonymous
    14 years ago
    Hi Gadi,




    Could you please check if the problem persists when you run the test on another slave machine where another OS is installed (which differs from the OS installed on the problematic slave machine)? If the problem persists, please zip your entire project suite folder on the master machine along with the log of the test execution and send us the archive via our Contact Support form.