Forum Discussion

SurenDs's avatar
SurenDs
Occasional Contributor
9 years ago

Agent Check - Operations - Master: Connecting to the station

Unable to run the scenarios, as everytime I'm promted with "Agent check" and it waits for some 550+ sec and then timeout occurs.

Stations: Host - Localhost

Scenario recorder and simulated against - .Net web application

 

I had run more than 50 times the same scenarios against same application but never faced this issue in the past and currently I'm stuck with this issue. Please let me know if any additional info required for the analysis and a solution at the earlist is much appreciated

  • SurenDs's avatar
    SurenDs
    9 years ago

    Load complete : Uninstall - Reboot (machine) - Install - Reboot (machine)

    These steps helped to resolve the issue.

    Anyway thanks for the quick replies. Appreciate it.

     

    Regards

    Suren

  • RyanHeidorn's avatar
    RyanHeidorn
    Staff
    9 years ago

    Hi SurenDs,

     

    Can you check to see that the LoadComplete Remote Agent service is running? (Start > Run > "services.msc")

     

    If you restart the service and the problem persists, I suggest opening a support ticket for quick resolution of the issue.

     

    Best,

    • SurenDs's avatar
      SurenDs
      Occasional Contributor
      9 years ago

      Hi Ryan,

       

      Yes the LoadComplete Remote Agent service is running and also I did restart. But still I see the "agent check"  happening.

       

      Thanks

      Suren

      • RyanHeidorn's avatar
        RyanHeidorn
        Staff
        9 years ago

        Hi Suren,

         

        If you open a support ticket and are able to find a resolution, would you mind posting it here for the community's benefit?

        Thanks and hope the issue is resolved quickly!