Forum Discussion

SurenDs's avatar
SurenDs
Occasional Contributor
9 years ago

Agent Check - Operations - Master: Connecting to the station

Unable to run the scenarios, as everytime I'm promted with "Agent check" and it waits for some 550+ sec and then timeout occurs. Stations: Host - Localhost Scenario recorder and simulated against -...
  • SurenDs's avatar
    SurenDs
    9 years ago

    Load complete : Uninstall - Reboot (machine) - Install - Reboot (machine)

    These steps helped to resolve the issue.

    Anyway thanks for the quick replies. Appreciate it.

     

    Regards

    Suren

RyanHeidorn's avatar
RyanHeidorn
Staff
9 years ago

Hi SurenDs,

 

Can you check to see that the LoadComplete Remote Agent service is running? (Start > Run > "services.msc")

 

If you restart the service and the problem persists, I suggest opening a support ticket for quick resolution of the issue.

 

Best,