Agent Check - Operations - Master: Connecting to the station

Case Number: #00166075
Case Subject: Agent Check - Operations - Master: Connecting to the station
Case Description: Unable to run the scenarios, as everytime I'm promted with "Agent check" and it waits for some 550+ sec and then timeout occurs.

Stations: Host - Localhost

Scenario recorder and simulated against - .Net web application

Note: Remote Agent service is running

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Situational Questions:

Q: What is the type of your request?
A: Problem using the product

Q: When does the problem occur?
A: Test playback or scenario verification

Q: What the problem is?
A: Distributed tests problem (Remote Agent or cloud)
Requested info: * Use Jing [http://www.jingproject.com/] to record a video demonstrating the problem and attach it to your query.
* Also, attach your zipped project suite folder with the failed execution log:
Zipping your TestComplete project suite [http://screencast.com/t/NjQ0NTkzZjMt]

Q: How many tests are causing the problem?
A: All tests