Forum Discussion
AlexeyKryuchkov
Alumni
9 years agoHi,
We definitely support files larger than 10 MB, so there shouldn't be any issues related to the size of your 409 KB file. Can you please post the error messages?
- johnmcdraper9 years agoOccasional Contributor
Interesting. Let me jump on this thread - I'm having trouble as well.
I can upload a 25MB .docx file, but when I try to upload a second version, I get a "failed - Internal Server Error" error...
- AlexeyKryuchkov9 years ago
Alumni
Hi John,
Probably, Collaborator server needs more memory to process such a big file, so try increasing maximum heap size for it.