Forum Discussion
AlexeyKryuchkov
8 years agoSmartBear Alumni (Retired)
Hi,
We definitely support files larger than 10 MB, so there shouldn't be any issues related to the size of your 409 KB file. Can you please post the error messages?
- johnmcdraper8 years agoOccasional Contributor
Interesting. Let me jump on this thread - I'm having trouble as well.
I can upload a 25MB .docx file, but when I try to upload a second version, I get a "failed - Internal Server Error" error...
- AlexeyKryuchkov8 years agoSmartBear Alumni (Retired)
Hi John,
Probably, Collaborator server needs more memory to process such a big file, so try increasing maximum heap size for it.
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