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- sharifsallamContributorHi Dan,
Please send us the log files of Collaborator server to support@smartbear.com. Add my name to the email title and I investigate the problem. Send us the following files:
- <collab install dir>/tomcat/conf/Catalina/localhost/*
- <collab install dir>/tomcat/logs/*
- <collab install dir>/*.log
- <collab install dir>/*.vmoptions
Did you restart Collaborator Service after rebooting the machine?
Thank you,
Sherif - dholmesOccasional Contributorwell i jumped the gun and reinstalled. That worked but i lost my prior configuration. Not a big deal since this is only a test environment.
If this happens again, know what you would want. I didn't know there was a Collaborator service. I will try that too.
thx for the reply - sharifsallamContributorI am glad you got Collaborator up and running. Yes the service name is ccollab-server located under Collaborator directory. If you need any assistance or have any question, don't hesitate to send it to us. Good luck :)
Sherif,
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