Forum Discussion
sharifsallam
10 years agoContributor
Hi Dan,
Please send us the log files of Collaborator server to support@smartbear.com. Add my name to the email title and I investigate the problem. Send us the following files:
- <collab install dir>/tomcat/conf/Catalina/localhost/*
- <collab install dir>/tomcat/logs/*
- <collab install dir>/*.log
- <collab install dir>/*.vmoptions
Did you restart Collaborator Service after rebooting the machine?
Thank you,
Sherif
Please send us the log files of Collaborator server to support@smartbear.com. Add my name to the email title and I investigate the problem. Send us the following files:
- <collab install dir>/tomcat/conf/Catalina/localhost/*
- <collab install dir>/tomcat/logs/*
- <collab install dir>/*.log
- <collab install dir>/*.vmoptions
Did you restart Collaborator Service after rebooting the machine?
Thank you,
Sherif
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