Forum Discussion

aravikum's avatar
aravikum
Contributor
7 years ago

Changing Role in participants section sets the status of the participant Active to Approved

Hi Team,

 

If a participant's role has been changed from "Reviewer" to "Observer" when the status is in Approved state, the Approved is rolled back to Active without clicking on the "Done Editing" button. The Roll back of status from Approved to Active should occur only when the Done Editing button is clicked.

 

This depreciates the functionality of Done Editing button. Could you please comment on these as soon as possible. User is awaiting for the reply.

 

Thanks and Regards,

Avinash

  • AlexeyKryuchkov's avatar
    AlexeyKryuchkov
    SmartBear Alumni (Retired)

    Hi,

     

    We've discussed this issue with your colleague within support case 00262200. Please let me know if you need more information.

    • aravikum's avatar
      aravikum
      Contributor

      Hi Alexey,

       

      Thanks for reminding regarding the case we created. But, the same user is asking like the changes to the status of the participant should be done only when the changes are saved by clicking on the "Done Editing" button and not  as soon as the role changed.

       

      Could you please comment on this. so that we can suggest the user as well.

       

      Thanks and Regards,

      Avinash

      • AlexeyKryuchkov's avatar
        AlexeyKryuchkov
        SmartBear Alumni (Retired)

        May I ask you to reopen the support ticket so that we could continue the discussion there?